Free Shipping On Purchase of Rs. 5999/-     ||         ||    
Free Shipping On Purchase of Rs. 5999/-     ||         ||    
Free Shipping On Purchase of Rs. 5999/-     ||         ||    
Free Shipping On Purchase of Rs. 5999/-     ||         ||    

The order will be exchanged/returned only: –

  1. a) If the product is not authentic (which is never the case).
    b) It is damaged.
    c) Your product does not match, the. size/color you had ordered from us.

The complaint should be made within 12-24 hours of order delivery.

If your item meets one of the above conditions, then your item/order is eligible for return. Your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

In case of minor defects or minor damages during delivery, Elixir Beauty may ONLY offer a discount rather than an exchange or refund.

The order will be exchanged/returned only: –

  1. a) If the product is not authentic (which is never the case).
    b) It is damaged.
    c) Your product does not match, the. size/color you had ordered from us.

The complaint should be made within 12-24 hours of order delivery.

If your item meets one of the above conditions, then your item/order is eligible for return. Your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

In case of minor defects or minor damages during delivery, Elixir Beauty may ONLY offer a discount rather than an exchange or refund.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at support@elixirbeauty.pk with your name and order number, and we will look into it for you.

Contact for Shipping and details: support@elixirbeauty.pk

 

4- What are the payment methods?

There are two payment methods to purchase your favorite products from  Elixir Beauty.

  1. Cash on delivery
  2. Bank Transfer

BANK TRANSFER

After an order is processed as a ‘Bank Deposit’, the customer needs to make the transfer at the given bank account details in the order confirmation email and send the screenshot to support@elixirbeauty.pk . After they receive a confirmation from the finance department, only then the order is confirmed and processed.